Telehealth

Piedmont virtual visits put the top-quality care you trust right in the safety of your home. Whether you are sick or need a follow-up, virtual visits are available for primary care, urgent care and specialty practices.

Virtual visits also provide an access point for seeing Tier One primary and specialty providers who are outside of your geographic area while keeping your copay the same as an in-person visit.

Visits through Piedmont On-Demand provide an easy way for minor illness or concerns to be evaluated quickly. Use your MyChart account to sign up, and you will be connected to a video visit with the next available Piedmont provider. If you don’t have a MyChart account, you can create one during the registration process.

MyHealth360 plan members can also receive three virtual nutritional consultations per year with unlimited education for pre-diabetes and diabetes–with no out-of-pocket expense. To get started, simply request a referral from your primary care provider for nutrition consultations at Piedmont Atlanta. Once you are contacted to schedule your appointment(s), you can request your visit to be virtual.

Virtual wellness programs

• Hello Heart for blood pressure management
• Omada for diabetes prevention and support for Type 1 and Type 2 diabetes management, plus a virtual program to help you prevent and treat aches and pains in your joints and muscles—via the Castlight app on your smartphone and on your schedule. Piedmont Atlanta and Athens Rehabilitation offer virtual visits for employees who are MyHealth360 plan members. Call 770-801-2345 to schedule.
• And, coming soon! Health coaching for weight, stress, chronic pain and smoking cessation.

Video-based behavioral/mental health counseling

Cigna Behavioral Health provides access to video-based counseling through their network of providers. Cigna can connect you with quality licensed counselors and psychiatrists who can diagnose, treat and prescribe most medications for nonemergency behavioral/mental health conditions.

Piedmont also partners with Cigna to provide personal and confidential video-based visits through the Employee Assistance Program (EAP), at no additional cost to you.