MyHealth360 provides a comprehensive suite of health and wellbeing benefits including: two medical plans, prescription drug, dental and vision coverage, and Flexible Spending Accounts (FSAs). If eligible, you can select one of four coverage levels: Employee Only, Employee + Child(ren), Employee + Spouse/Domestic Partner or Family.
In the Piedmont Transition Choice Plan, your bi-weekly premiums are higher than the Piedmont Transition Exclusive Plan because we’re offering you and your family more choice when it comes to providers and where you receive care.
If you have questions about your two medical plan options, contact Cigna at 877-601-3835 or visit mycigna.com.
Provider Networks and Directories
The level of benefits you will receive depends on where you choose to receive care. In the Piedmont Transition Choice Plan, you can choose to receive care in any of these three networks or tiers.
You will receive high-quality care at the most affordable price possible when you use Piedmont Preferred Network (Tier One) providers and services. This includes: All Piedmont Clinic physicians, Piedmont Healthcare facilities, Piedmont-branded urgent care centers, Children’s Healthcare of Atlanta (CHOA) facilities, The Children’s Health Network (TCHN) pediatricians, Kids First Health pediatricians, Middle Georgia Pediatrics, Primary Pediatrics and others, as well as emergency care.
To locate a provider, use one of the following options:
MyHealth360 members: Open the Castlight mobile app and select “Find Care.” If you do not have the mobile app, you can register online at mycastlight.com/piedmont.
Note: Not all physician offices located on Piedmont campuses are in the Piedmont Clinic.
You will have higher out-of-pocket costs when seeing providers or receiving services at the Tier Two level, except for select services. Providers or facilities within the Cigna OAP Network include Emory, WellStar Health Systems and others.
To locate a provider, use one of the following options:
MyHealth360 members: Open the Castlight mobile app and select “Find Care.” If you do not have the mobile app, you can register online at mycastlight.com/piedmont.
When you select an Out-of-Network (Tier Three) provider, you will incur the highest out-of-pocket expenses. Providers and facilities are those not included in Tier One or Tier Two.
Since William’s doctor is in the Piedmont Preferred Network, the Piedmont Transition Exclusive Plan offers lower costs across the board. William is on vacation and gets into an accident. His four-day, out-of-state hospital stay costs $900 total in copays (emergencies are covered at the highest benefit level with no deductible or coinsurance required). William also needs a wheelchair for $800. He must satisfy the $500 deductible for the wheelchair (durable medical equipment). William’s copays don’t count toward the deductible, and he and the plan split the remaining $300 (he pays 15% – $45).
Martha is undergoing cancer treatment at Emory. She has seen the same doctor for two years, and she doesn’t want to switch. Martha chooses the Piedmont Transition Choice Plan because she wants to continue receiving care from her cancer doctor, who is in the Cigna Open Access Plus (OAP) Network (Tier Two).
Since the family’s doctors and pediatricians are in the Piedmont Preferred Network, the Piedmont Transition Exclusive Plan offers lower costs across the board for Jill and her family, including most healthcare services being covered with copays.
Prescription Drugs
Prescription drug coverage through Cigna is provided automatically when you enroll in one of Piedmont’s medical plan options. The coverage for your medications is the same regardless of the medical plan you choose.
When it comes to prescriptions, there are five easy guidelines to follow:
Use generic drugs when you can. Be sure to ask your physician or pharmacist if a generic substitute is available—it could save you money!
Take advantage of preventive medication at no cost to you. To help you maintain a steady treatment regimen, certain preventive medicines are paid at 100% with no deductible when you visit an in-network pharmacy. This includes many diabetes, cholesterol, blood pressure and other select medication categories.
When you use the broad Cigna/Express Scripts network of retail pharmacies, including Piedmont pharmacies, Oconee Drugs, Walgreens, Kroger, and Walmart retail pharmacies, you can get a 90-day supply of your medication for just two times your 30-day copay amount.
Consider using Cigna’s Home Delivery Pharmacy mail-order option for your maintenance medications—for 2.5x the 30-day copay for a 90-day supply, rather than receiving refills at a retail pharmacy. Review the Home Delivery FAQs for more details.
Remember to explore drug options with your physician to avoid costly name-brand and specialty drug copays that may not be necessary. If you must use brand or specialty drugs, to help offset the cost, take advantage of manufacturer coupons.
You must meet a $150 (per member) annual deductible for brand-name prescriptions (preferred and non-preferred) before benefits begin.
This is a separate deductible from the medical plan deductible.
You will not need to meet this deductible for generic prescriptions.
Some specialty medications may be covered under your medical plan benefits; please refer to the benefits summary regarding costs.
Piedmont Direct Pharmacy
We offer life-changing specialty pharmacy services designed to simplify every aspect of your care. From obtaining financial assistance, to navigating through your insurance benefits, coordinating with providers, and managing refills, Piedmont Specialty Pharmacy patient liaisons are ready to help you and your family.
Our team can answer and address insurance-related questions and conduct prior authorizations for complex, rare and chronic medical conditions that require specialized medication therapy.
In-Region Remote (residing in Georgia, Alabama and South Carolina, including System Office and Physician Enterprise [Piedmont Clinic, PHI and PMCC] employees)
Out-of-Region Remote (All other U.S. states; including System Office and Physician Enterprise [Piedmont Clinic, PHI and PMCC] employees)
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For non-emergency care, get a virtual visit on your computer or smartphone from anywhere. You have 24/7 access to board-certified doctors for a copay. Also, get same-day care for minor injury or illness at all Piedmont-branded urgent care centers for a copay. Most locations are open seven days a week with extended hours.
Is support available for diabetes and nutrition issues?
Yes. MyHealth360 members (regardless of what medical plan they choose) receive coverage on diabetic products, supplies and durable medical equipment. You can also attend unlimited pre-diabetes and diabetes education classes and counseling sessions and three nutrition consultations per year—with all costs covered by the plan. A referral from your primary care physician is required.
Cigna offers a network of national ancillary providers to ensure convenient access to cost-effective, quality durable medical equipment (DME) in the home setting. In addition to these national vendors, locally based participating DME providers are available. Check the Cigna provider directory to find a local provider.
What else should I know about the Piedmont Transition Choice Plan?
In the Piedmont Transition Choice Plan, you can:
Receive coverage for in- or out-of-network services
Plan to pay more in bi-weekly premiums for coverage
Pay fixed-dollar copays for some services
Expect to share a percentage of the cost with Piedmont for most expenses
Budget for higher out-of-pocket maximums
It could save you money!
Brand-Name – Example
One 90-day supply
$350
Three refills (for a one-year supply
$600 (3 x $200)
Total Costs
$950
Generic – Example
One 90-day supply filled through mail order or at Walgreens
$0
Three refills (for a one-year supply
$0
Total Costs
$0
Annual Savings
$950 ($950-$0 = $950)
Legal / Disclaimer
This website is not inclusive of all situations and is provided for informational purposes only. It is not intended to be an official legal document. If there are conflicts between the website and IRS regulations, the member handbook, or the Summary Plan Description (SPD), IRS regulations, the member handbook, and the SPD will govern.
